Werribee, Melbourne · Personal legal advice03 8396 2484
Rumana J & Associates — Immigration & Family Lawyer
FREQUENTLY ASKED QUESTIONS

Your questions.A clearer starting point.

Useful information about appointments, preparation and getting in touch.

BEFORE WE TALK

Useful to know.

01How do I arrange an initial consultation?

Call 03 8396 2484, email rumana@rjassociate.com.au, or use the consultation enquiry form. The team will discuss availability, the nature of your enquiry and any consultation fee before confirming an appointment.

02Where is the office?

Our office is at Suite 17/2–14 Station Place, Werribee VIC 3030. Our published office hours are Monday to Friday, 9am to 5pm. Please arrange an appointment before visiting.

03What should I bring to my first appointment?

Bring identification, relevant correspondence and a brief timeline of your matter. You can also prepare a list of questions and note any upcoming dates. The team can explain which documents are needed for your particular enquiry.

04Can you tell me the fee before I proceed?

Ask the team about the consultation fee and proposed scope of assistance when you enquire. Any ongoing work and costs should be discussed with you before you decide to proceed.

05Does sending an enquiry mean the firm is acting for me?

No. An enquiry or appointment request does not create a solicitor–client relationship. The firm must first confirm that it can act and agree the terms of engagement with you. Do not rely on an enquiry to protect a deadline.

06What if my matter has an urgent deadline?

Please call the office and mention the deadline at the start of the conversation. If the team cannot assist within the time available, you may need to seek other legal assistance promptly.

THE NEXT STEP IS A CONVERSATION

Let’s find your
way forward.

Tell us what matters to you.
We’ll talk about what comes next.

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